Since I spend the bulk of my life immersed in companies who are intent on developing people, the first thing that I find is that managers don’t believe they have the time to do it. Yet by virtue of most definitions of “manager”, the role is theirs to play.

There is another aspect to this: even though I find that a high level executive may bring me in to work with managers on how to develop others, the executives don’t often take a firm stand if a manager says something like “Do you want me to make money or train people?” That’s the point at which one finds out whether this was just a politically-correct idea or a commitment on the part of the executive.

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