Wishful Thinking

Archive for the 'Marketing' Category

CIDA Creative Business Club - ‘Exploring Online Opportunities’

20061117 13:02

I had a great time on Tuesday evening at the Creative Business Club, a new initiative from the Cultural Industries Development Agency (CIDA) which aims at ‘providing knowledge through networking’.

The theme of the evening was ‘Exploring Online Opportunities’ - we heard presentations from four very different organisations with the common theme of exploiting the opportunities of the latest phase of web development. The presentations were followed by questions and networking.

The phrase ‘Web 2.0′ was handled with care - none of the presenters seemed to like it but there was a sense that ‘we have to call it something’. User-generated content was a common thread running through the presentations, which thankfully emphasised the social aspect of ’social software’ - technical explanations were kept to a minimum and there was a healthy focus on the implications of the new technology for people and businesses.

First to speak was John Parnell, Business Development Director of the digital agency Head, best-known for Webcameron, Conservative Leader David Cameron’s online home. He began by painting a dramatic and slightly disturbing picture of a world in which ‘everything is disappearing into a browser’. He cited YouTube as an example of success through using technology to provide a solution to a widespread simple problem - with the growth of video phones, camcorders and desktop editing tools, how can we share all these video clips with our friends? He also highlighted the changing role of the creative agency, away from purely client-oriented commissions and towards self-generated content - with reference to Head’s World Cup website England All Stars, which they are now looking to develop via other media channels.

Next up was Victor Omosevwehra, Label Manager of Eastside Records. He began with an overview of the technical and media landscape of Web 2.0. and gauged the audience’s knowledge levels with a quick ‘hands up if you know what this means’ - terms such as ‘pay-per-click’ and ‘RSS’ got about a quarter of the hands up in the audience. Eastside are an interesting example of working with technology within the grasp of your audience - because their target audience includes a lot of teenagers, band pages on MySpace feature prominently in their marketing strategy. And because most teenagers don’t have a credit card, but inevitably have a mobile phone, they use something called ‘reverse SMS billing’ (my hand stayed down for that one) to allow them to buy downloads via their phone.

Penny Wrout from BBC London talked about the corporation’s use of the web and user-generated content to provide a much more comprehensive and interactive local coverage than is possible on television and radio. So public events such as the Remembrance Day parades are increasingly seen through the public eye, via camera and video phones, and a film by Bexley teenagers about ASBOs, which would struggle to get an airing on television, can become a popular feature on the BBC website. As Penny said, it’s ‘not TV exactly’ but ideally suited to a niche audience on the web. Which chimes in with my sense that much of the debate about old vs new media seems to miss the point that it’s not necessarily an either/or question - a lot of new media is simply different, and not necessarily in direct competition with established media channels.

Finally, Andy Townsend of Second Run DVD did an excellent job of describing the impact of the internet on the world cinema market. A self-confessed ‘grumpy old man when it comes to technology’, Andy said Second Run ‘became a long tail business without realising it’, by focusing on arthouse films. Neglected by the large video and DVD distributors, world cinema enthusiasts previously had to go through a convoluted process of ordering obscure catalogues and sending international money orders to small dealers scattered across the globe. Now Second Run streamline the process on the web: they are active members of online film messageboards such Criterion where they have a dedicated Second Run forum featuring a ‘wish list’ of films people want to buy; when he sees sufficient demand for a given title, Andy negotiates the rights and puts the DVD into production, which is then marketed through the forums and other key websites - a beautifully effective feedback loop.

Overall the presentations were varied and full of interesting stories. Even if there wasn’t quite as much about blogging as I had hoped, it probably did me good to have a look at the bigger picture of online marketing. To judge from others’ reactions, the audience were left with plenty to think about.

The networking afterwards was an excellent idea, and really helped to make the evening worthwhile. Firstly it was a great opportunity to meet lots of interesting people from different creative disciplines and business backgrounds. And secondly, it was a good way of digesting the ideas in the presentations. It was inspiring to see the reactions of people who were new to online marketing as well as those who were already immersed in it - the first group were full of curiosity and the second full of enthusiasm.

Among the people I met were Mike Brett of Archer’s Mark, who is involved in all kinds of literary and commercial writing, Suki Foster who is producing some beautiful portrait photography, and Dave Sharman of the Woodlands Farm Trust - billed as ‘the farm on your doorstep’, it’s on mine so I’ll be paying them a visit soon.

I believe this was the first meeting of the Creative Business Club, but CIDA are planning to run these events once a month. If so, it’s a flying start and I’ll definitely be going back for more. If you’re a creative professional in London then I suggest you go to the CIDA home page and sign up for the e-mail newsletter for advance warning of future events.

Books + Links: Blogging for Creative Professionals

20061115 15:59

KeyboardI’ve been sending out lots of e-mails listing basic blogging tools for creatives and companies who want to set up their own blog, so I’ve put these together on a single page about Blogging for Creative Professionals.

There’s more to go up when I get a minute, but so far it gives you a basic introduction to blogging, what it can do for you as a creative company or freelancer, and some of the tools and technology that are available. I’ll be updating it with more information so keep an eye on it if you’re thinking about getting into blogging - it’s with the other Books + Links pages in the left sidebar.

Blogging and Web Marketing Event for London Creative Professionals - 14th November

20061110 19:42

I’ve just booked a place at this event for next Tuesday - looks like a great opportunity for creative professionals to learn about blogging and web marketing.

Apparently remaining places are very limited but if you’re interested then you can try contacting Jessica Green at the Cultural Industries Development Agency (CIDA) by e-mail or on 020 7247 4710.

Sorry for the short notice, I’ve only just got this information myself. Rest assured I will be blogging the event next week. Let me know if you’re going and want to meet up.

Creative Business Club - Exploring Online Opportunities

6pm - 9pm Tuesday 14th November 2006
Royal Institute of British Architects
66 Portland Place, London W1B 1AD

Do you want your business to have an online presence but don’t know where to start? Whether you are bamboozled by blogging, daunted by downloading or want to open an online shop– the Creative Business Club can help you translate the latest technology.

A lively panel discussion will enable you to ask questions of the e-commerce experts and creative business owners who are increasing sales through raising their profile and selling online.

This session will be followed by networking, which will be attended by a range of web designers and developers, providing the perfect opportunity to identify suppliers who can help develop your business.

The Creative Business Club is open to creative businesses in London and attendance is FREE.

Speakers include:

Penny Wrout - Communities Editor BBC London
Penny runs a team of journalists and producers concentrating on grassroots stories as well as specific programming responsibility around issues such as diversity, current affairs and communities. Penny will be discussing how developments in digital technology are impacting on broadcast journalism, news, blogs and reportage.

John Parnell - Business Development Director, Head
Over a 20 year period, John worked in advertising, direct marketing, PR, and production – all within large agencies. For the past 6 years, John has helped grow Head into a leading digital agency. John divides his time at work between developing new business, steering creative direction, and mapping out brand strategies across a wide variety of client briefs including MTV, Microsoft and the recent high profile Webcameron for The Conservatives.

Andy Townsend - Second Run DVD
Second Run DVD is a label that specialises in releasing important and award winning films from around the world that have not been made available on DVD before. Just over a year old, they have quickly gained a reputation for producing exemplary releases of classic world cinema. Second Run are an example of a small, niche business that have used the web and associated technologies to very successful effect.

Victor Omosevwerha - Label Manager, Eastside Records
One of the most innovative urban record labels to grace the scene in the last few years, Gridlockaz novel approach to releasing records focuses primarily around use of the internet and mobile media. Gridlockaz has now merged with Eastside Records to form Eastside/Gridlockaz Records and created a new venture Eastside/Gridlockaz Projects (EGP), a business specialising in the online project management of artists. EGP already has an impressive client list and recent campaigns have secured front page features on sites such as iTunes, HMV Digital and MSN/OD2 for in-house artist Natalie Williams.

‘Open Minds’ Creativity Workshop - Direct Marketing Association, 7 September

20060818 10:42

I’ll be presenting at the Direct Marketing Association’s ‘Open Minds’ workshop on 7 September at the London Art House in Islington. This is the third year I’ve presented at ‘Open Minds’ and I’m looking forward to another day of creative ideas and meeting new people.

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There’s a strong line-up of agency speakers, including Chris Arnold and Mick Rigby who have featured in my current interview series, plus a client perspective from Honda. There should also be a good mix of agency and client delegates, making for some interesting cross-disiplinary discussions.

I’ll be talking about creative flow and how managers can raise their teams’ creative performance by coaching for creative flow - plus I’ll be giving delegates a chance to try it for themselves.

More details on the Direct Marketing Association website, plus the pdf brochure below.

pdficon.gifOpen Minds brochure (pdf)

Hope to see you there.

Interview with Russell Davies, Advertising Planning Maestro

20060809 17:55

Research Project

The latest interview in for my research on Perceptions of Coaching in the UK Creative Industries was with Russell Davies, who until last month was Global Planning Director for Nike. Before Nike Russell spent 9 years as a planner at the advertising agency Wieden + Kennedy.

Russell DaviesCampaign magazine called it “a sign of the times” when Russell announced his resignation from Nike via a blog post rather than a press release, and it’s fair to say Russell is embracing the potential of the web in a big way - his latest project, the Open Intelligence Agency as a “global small business” with him and his partners “trying to see if we can be online using regular consumer tools, not fancy corporate stuff”.

Check out Russell’s blog for an eclectic and stimulating read about anything from planning and post-rationalisation to kerning and the grammar of roads. And look at the sidebar for his other web pages, such as the Account Planning School of the Web and eggbaconchipsandbeans - an encyclopedic review of greasy spoon cafes, and a public service if ever there was one. Anyone who remembers my post about creative environments will be interested in his Squidoo lens on creative spaces.

Russell’s pragmatic take on business emotional intelligence is very relevant to my research, so I asked him about the kind of managerial emotional intelligence needed to get the best out of creative teams. The result was a down-to-earth and entertaining interview covering creativity, people, failure, managing and mentoring.

Table of contents for Research: Perceptions of Coaching in the UK Creative Industries

  1. Take Part in My Research - ‘Perceptions of Coaching in the UK Creative Industries’
  2. Research Project: Definition of ‘Coaching’ for this Project
  3. Research Project: Definition of ‘Creative Industries’
  4. Questionnaire for Managers in the UK Creative Industries
  5. Questionnaire for Employees in the UK Creative Industries
  6. Online questions for UK Creative Industry Staff
  7. Interview with Mick Rigby, Managing Director, Monkey Communications
  8. Research Project Featured on ‘Better Business Blogging’
  9. Interview with Ruth Kenley-Letts, Film Producer
  10. Interview with Chris Arnold, Executive Creative Director, BLAC
  11. Interview with Russell Davies, Advertising Planning Maestro
  12. Interview with Chris Hirst, Managing Director, Grey London
  13. Interview with David Roberts, Senior Project Manager, Creative Launchpad
  14. Interview with Neil Youngson, Technical Director, Cabinet UK Ltd
  15. Interview with Greg Orme, Chief Executive, Centre for Creative Business
  16. Interview with Chris Grant, Consultant, 14A Conversations
  17. Interview with Antonio Gould, Consultant, and Sara Harris, Screen Media Lab
  18. Interview with Richard Scott, Surface Architects
  19. Interview with Ben Demiri, Brand Manager, SIX Showroom
  20. Interview with Sian Prime, NESTA Creative Pioneer Programme
  21. Interview with Jill Fear, CPD Manager, The Institute of Practitioners in Advertising
  22. Interview with Terry Childs, Creative Director, Silver Chair
  23. Interview with Matt Taylor, Director, Fat Beehive
  24. Interview with Mark Earls, Advertising Contrarian
  25. Interview with David Amor, Creative Director, Relentless Software
Listen Now:


icon for podpress  Interview with Russell Davies: Play Now | Play in Popup | Download

Interview with Chris Arnold, Executive Creative Director, BLAC

20060807 19:50

Research ProjectMy latest interview for my research project Perceptions of Coaching in the UK Creative Industries was with Chris Arnold, Executive Creative Director of BLAC (Barradale Leagas Arnold Campbell), a creative integrated marketing and advertising agency that specialises in change marketing.

EDIT (5.7.07): Chris is now Executive Creative Director of the ethical marketing agency FEEL.

Formed from the merger of Ron Leagas’ integrated agency Edge and Chris Arnold’s creative shop Feel, BLAC seeks to challenge conventional thinking both with its clients and internally. Read more about their approach on the Change Marketing blog.

Chris Arnold3.JPG

Chris has strong opinions about the state of management in the UK advertising industry. He is also very interesting on the subject of managing risk - always a hot topic in a creative business. As with my other interviewees, I was struck by the way his approach to people management seems to emerge naturally from his creative and business strategies.

Watch this space for more interviews in this series…

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In typical bohemian fashion we met for our discussion in a cafe, which means there’s some background noise on the recording - but hopefully that won’t be too much of a distraction from what Chris is saying.

Click the ‘AUDIO MP3′ icon below to hear the interview.

Table of contents for Research: Perceptions of Coaching in the UK Creative Industries

  1. Take Part in My Research - ‘Perceptions of Coaching in the UK Creative Industries’
  2. Research Project: Definition of ‘Coaching’ for this Project
  3. Research Project: Definition of ‘Creative Industries’
  4. Questionnaire for Managers in the UK Creative Industries
  5. Questionnaire for Employees in the UK Creative Industries
  6. Online questions for UK Creative Industry Staff
  7. Interview with Mick Rigby, Managing Director, Monkey Communications
  8. Research Project Featured on ‘Better Business Blogging’
  9. Interview with Ruth Kenley-Letts, Film Producer
  10. Interview with Chris Arnold, Executive Creative Director, BLAC
  11. Interview with Russell Davies, Advertising Planning Maestro
  12. Interview with Chris Hirst, Managing Director, Grey London
  13. Interview with David Roberts, Senior Project Manager, Creative Launchpad
  14. Interview with Neil Youngson, Technical Director, Cabinet UK Ltd
  15. Interview with Greg Orme, Chief Executive, Centre for Creative Business
  16. Interview with Chris Grant, Consultant, 14A Conversations
  17. Interview with Antonio Gould, Consultant, and Sara Harris, Screen Media Lab
  18. Interview with Richard Scott, Surface Architects
  19. Interview with Ben Demiri, Brand Manager, SIX Showroom
  20. Interview with Sian Prime, NESTA Creative Pioneer Programme
  21. Interview with Jill Fear, CPD Manager, The Institute of Practitioners in Advertising
  22. Interview with Terry Childs, Creative Director, Silver Chair
  23. Interview with Matt Taylor, Director, Fat Beehive
  24. Interview with Mark Earls, Advertising Contrarian
  25. Interview with David Amor, Creative Director, Relentless Software
icon for podpress  Chris Arnold interview [40:02m]: Download

Interview with Mick Rigby, Managing Director, Monkey Communications

20060726 20:52

Research Project Home PageThis morning I had a very enjoyable chat with Mick Rigby, Managing Director of Monkey Communications, as the first interview for my research project on Perceptions of Coaching in the UK Creative Industries.Monkey Communications

As a founding director of a creative communications planning agency, Mick had some very interesting things to say about managing and developing people in a business that requires a highly specialised form of creative thinking.

MickRigby.JPG

Monkey is a creative communications agency that has extended traditional media planning to include other communications channels, such as sponsorship, event creation, PR and ambient. On 6th August they will make broadcasting history by producing the first ever live TV ads, with Match.com and ITV (Love Island, 10pm).

Talking to Mick, I was fascinated by the way Monkey’s people management strategy has evolved organically from their business and communications strategy. Topics covered in the interview include hybrid managers, the dangers of being a prima donna, and why Van Gogh would have struggled in an agency.

Many thanks to Mick for getting the interviews off to a great start. I’ve got some more interesting interviewees lined up for the project - watch this space…

Table of contents for Research: Perceptions of Coaching in the UK Creative Industries

  1. Take Part in My Research - ‘Perceptions of Coaching in the UK Creative Industries’
  2. Research Project: Definition of ‘Coaching’ for this Project
  3. Research Project: Definition of ‘Creative Industries’
  4. Questionnaire for Managers in the UK Creative Industries
  5. Questionnaire for Employees in the UK Creative Industries
  6. Online questions for UK Creative Industry Staff
  7. Interview with Mick Rigby, Managing Director, Monkey Communications
  8. Research Project Featured on ‘Better Business Blogging’
  9. Interview with Ruth Kenley-Letts, Film Producer
  10. Interview with Chris Arnold, Executive Creative Director, BLAC
  11. Interview with Russell Davies, Advertising Planning Maestro
  12. Interview with Chris Hirst, Managing Director, Grey London
  13. Interview with David Roberts, Senior Project Manager, Creative Launchpad
  14. Interview with Neil Youngson, Technical Director, Cabinet UK Ltd
  15. Interview with Greg Orme, Chief Executive, Centre for Creative Business
  16. Interview with Chris Grant, Consultant, 14A Conversations
  17. Interview with Antonio Gould, Consultant, and Sara Harris, Screen Media Lab
  18. Interview with Richard Scott, Surface Architects
  19. Interview with Ben Demiri, Brand Manager, SIX Showroom
  20. Interview with Sian Prime, NESTA Creative Pioneer Programme
  21. Interview with Jill Fear, CPD Manager, The Institute of Practitioners in Advertising
  22. Interview with Terry Childs, Creative Director, Silver Chair
  23. Interview with Matt Taylor, Director, Fat Beehive
  24. Interview with Mark Earls, Advertising Contrarian
  25. Interview with David Amor, Creative Director, Relentless Software
Listen Now:


icon for podpress  Interview with Mick Rigby: Play Now | Play in Popup | Download