In
the Creative Industries, creativity is not just a case of
isolated
thinking by a group of workers designated 'creatives'.
Although the
creatives are critically important, they work within a complex
network of human relationships, involving many different people:
Professional
Creatives - Writers,
Designers, Photographers, Musicians, Actors
Creative
Directors, Producers and other Team Leaders
Account
Managers
Engineers,
Programmers and other Technical Experts
Researchers
Marketers
External
Creative and Business Partners
Freelancers
Clients
Audience
and Customers
What
you want to avoid:
Communication
breakdown
However talented your people are, there is a danger that the best ideas
and intentions will get 'lost in translation' between the various
people listed above. When the success of a creative project depends
on individuals, teams, departments and companies working
together,
effective communication is not just desirable but essential.
Misunderstandings can be disastrous, not just for individual projects
but for your reputation and future business relationships.
Conflict
Sometimes
'creative tension' between people can be a good thing, keeping people
on their toes and saving them from complacency. Taken too far however,
it can lead to destructive conflict between individuals, teams and
companies. It's hard to underestimate the potential damage
this
can do to your business - all your best efforts at creating the best
product or service can be undermined or destroyed if working
relationships break down.
The
'silo mentality'
The
obvious
example of this in the Creative Industries is mutual suspicion
between ‘creatives’ and
’suits’, but a similar
‘us and them’ mentality can develop between all
kinds of
different people - agency and client, management and junior staff,
programmers and designers, directors and shareholders. Apart from the
fact that dealing in stereotypes isn’t very creative, the
inefficiencies are glaring - in
an era of 'joined up' media, you can't afford to have a fragmented team.
What
you want to achieve:
Clear
communication
When
people are looking at a situation from others' perspective as well as
their own, it becomes easy to 'speak their language'. When
everyone is clear about the common goal and their role in achieving it,
they are able to act much more effectively. And when they are
clearly communicating their own needs and having them met, they develop
trust in each other. In these ways, communication builds
stronger
working relationships for the future as well as delivering success in
the present.
Creative
collaboration
Clear communication leads to better collaboration. Teams get into a
'virtuous cycle' where shared understanding and improved working
behaviours reinforce each other. Even when people have previously been
in conflict, there is usually the possibility of re-establishing an
effective working relationship. As well as relief for all concerned,
this can lead to renewed enthusiasm and creativity.
Creative
use of diverse skills
When
a team of talented specialists works together
effectively,
their creative possibilities are multiplied. Many research studies have
shown that depth and breadth of knowledge, plus diversity of talents
and professional skills, lead to improved team creativity. An
atmosphere of mutual professional respect is also an invaluable
investment in the future stability and success of your business.
How Wishful Thinking can help
I
use coaching and training to facilitate dynamic team
creativity. It
often only takes a small change in behaviour to improve or even
transform a working relationship. But when we're working under pressure
it's hard to 'step back' from the situation and identify the
best
options for communicating and working together.
Coaching
provides a confidential forum for discussing interpersonal issues and
finding better ways to work together. I offer people a chance to 'stop
the world and get off' to take a fresh look at the situation and their
options.
Because
I have experience of the artistic and business spheres, I can help
creatives, managers and other workers achieve better mutual
understanding and working relationships.
The
best way to do this will depend on your particular company and the
individuals involved. The options include:
I
offer a free
consultation service to assess your company's needs and
discuss how Wishful Thinking can help you reach your creative and
commercial goals.
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Wishful
Thinking is a coaching consultancy
for creative
professionals and the Creative Industries.
Based
in London, Mark
McGuinness
works with individuals and companies across a wide range of media -
including design, film, literature, advertising,
music, acting, computer games, architecture, marketing, photography,
fashion, TV and radio.
As a published poet
with a track record of coaching and training for large and
small organisations, I offer a unique blend of creative and business
expertise. In addition to my coaching experience and
professional qualifications I am nearing the end of a part-time MA
in Creative and Media Enterprises at the University of
Warwick.
Please
ask if you'd like to discuss how I can help you realise your
creative and commercial goals.